Hi dhouin - yes it is still working. Let me ask some questions just to make sure everything is covered.
1) Are you sure the emails you are getting are coming from VRBO, and not Homeaway? Homeaway owns VRBO, and they have started to merge their systems together, many of our customers using VRBO are now getting inquiries from Homeaway. If that's the case, you will need to enter the same number in the "Homeaway Property Number" field in your Bookerville property setup page, and also choose Auto-respond Only To Me from the pick-list for it. Does that make sense? Let me know if I can help you with that, Ok?
2) Are you copying the Bookerville email address on the inquiries they are sending to you?
Let me know Ok? And we can walk through this together on a call if you like...
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