Ok - we've taken the first steps for this endeavor. The Housekeeping mobile app has been updated to permit housekeepers to report maintenance issues. They can also now upload up to three (3) additional photos specifically for the maintenance being reported.
When they report maintenance, it automatically creates a Work Order. You should be able to see these in two places: in your Dashboard >> At-A-Glance tab (new "Work Orders" box), and also in your Property Setup page, there's a new tab called Work Orders.
In the Work Orders tab, you can edit them. New Work Orders start off in "Pending" status, but you can change it. There is also a printer icon to display a printable version of the work order, so you can hand off to a contractor, etc, if needed. Any photos associated with it are presented here (when you edit or click the printer icon), and you can delete and/or add your own photos.
Next up of course would be to explore setting up specific members (users with permissions, Dashboard >> Account Settings tab) as "maintenance" role, but we are working on that. In the meantime, please report feedback here, if you would. It is very nice to consolidate feedback into a single, interactive forum like this.
Thanks all, look forward to hearing your constructive critiques!
Cheers,
John
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