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Auto-Responding to Email Inquiries

Responding immediately to inquiries increases booking rates.
Bookerville's Auto-Respond feature can put you on top.

One of the best ways to increase bookings is to respond quickly to inquiries. Bookerville can be configured to respond immediately and automatically to email inquiries sent by Homeaway, VRBO, FlipKey, AirBnB, HolidayLettings.com, and Stayz.

Enter your property number: In the Property Setup page, enter the property numbers for any or all of Homeaway, VRBO, FlipKey, AirBnB, HolidayLettings.com, and Stayz. (Need help? Just ask us!)
Decide on Policy: Tell Bookerville to reply to both you and the guest, only to you, or not at all. Policy can be different for each listing site.
Copy or Forward Inquiries: Send the email inquiries to Bookerville (see below for details).

Some listing sites will let you specify more than one email address to send inquiries to. If so, simply enter the Bookerville Auto-Responder email address for the listing site to also send to:

    (Ask us for the email address)

If additional email addresses are not offered by your listing site, then you will need to configure your email client (or system) to automatically forward inquiry emails sent to you to the Bookerville Auto-Responder email address. Please be sure to set up auto-forwarding rules to only forward inquiry emails - not every email that comes to you. If you need assistance with this, ask us: support@bookerville.com

Bookerville is smart enough to direct the guest to your Bookerville availability & booking calendar with the guest contact information and requested dates pre-populated, to make their experience convenient, easy, and fast. If the requested dates are not available, they are still directed to your calendar so they can try different dates. Alternatively, you can also customize the email that is sent to the guest - simply direct them to contact you or click to your own website.

For more details on how this all works: Inquiry Auto-Responder Details

Inquiry Auto-Responder: one of countless Bookerville time-savers!

Oct. 22, 2014 Update: Bookerville's Auto-Responder now also works with AirBnB, Holiday Lettings, and Stayz!

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