Bookerville's Features

Below is a near-comprehensive list of Bookerville's features.

We are literally constantly adding new features, and enhancing existing ones. So we are proud to confess that this list will always be cursory and incomplete!

General Features:

	✓	Set timezones per-user
	✓	Comprehensive customizable features for vacation rental managers, owners, condominium front-desks, more.
	✓	Superior, customer-focused service
	✓	Free 30-day trial (No obligation, no credit card required)
	✓	Low annual (or monthly) subscription rates
	✓	100% Money-Back Guarantee
Online Booking
	✓	Online, commission-free booking available 24/7 - convenient and safe
	✓	Manage from any computer or mobile device with Internet access
	✓	Choose from Manager-Centric booking or Guest-Centric booking (see below for more)
	✓	Guest Ranking: Rank your guests, record when security deposits have to be retained, see average Bookerville-wide guest rankings made by other managers. Learn more: Guest Ranking
	✓	Contracts - Define custom contracts (or start with our default one). Bookerville pre-fills guest, property data, amounts, dates, and much more. Require guests to agree to your contract (or terms & conditions) before proceeding. Bookerville also captures electronic agreements ("digital signing") - date, customer IP address, etc.
	✓	Synchronize Calendars: Synchronize your calendars with VRBO, Homeaway, Homeaway Connect, VacationRentals.com, BedAndBreakfast.com, and others.
	✓	Export/Publish Your Availability Calendar in iCal Format: Every property in Bookerville has a URL that you can use to export, publish, synchronize, or otherwise share your availability calendar in iCal format. Learn more: Bookerville and iCal Export
Guest-Centric or Manager-Centric Booking
	✓	Automatic email confirmation that you can define and control
	✓	Finer control over who can book: Set Allow and Block lists based on email addresses
	✓	Choose to list your property publicly or keep private
	✓	Guest-Centric Booking: Choose to allow your guests to book directly on your calendar. Bookings can appear immediately. Super easy to get bookings, even when you are away from your phone or computer.
	✓	Choose to require guests to agree to your Terms and Conditions and/or your custom, pre-populated Contract before booking
	✓	Manager-Centric Booking: Guests can make inquiries or requests on your online calendar, but final bookings must be approved first before appearing on your calendar. Opposite our guest-centric booking feature, this allows you to screen your guests first before they are officially on your calendar.
	✓	Collect pre-payments at time of online booking
Availability Calendar Setup
	✓	Custom Coupon Codes: Set coupon start and expiration dates, booking start and end dates, minimum number of days stay and/or minimum amounts.
	✓	Specify custom check-in and check-out times
	✓	Set multi-day discounts
	✓	Define your local tourism taxes
	✓	Choose to set and enforce minimum/maximum occupancy
	✓	Choose to collect surcharges for additional guests - separate pricing for extra adults and extra children
	✓	Set calendar offline during maintenance
Collecting Fees
	✓	Collect booking fees
	✓	Collect cleaning fees
	✓	Collect security deposit, security deposit waiver, or let guests choose at time of booking
	✓	Collect all, part or none of rent due at time of booking
	✓	Choose from many denominations (US Dollar, Canadian Dollar, Mexican Peso, Euro, British Pound Sterling, Japanese Yen, Dutch Florin, South African Rand, International Generic Currency Symbol, No Symbol (Currency-Agnostic)). Don't see yours listed? Just ask: we should be able to add any currency you need, and it is configurable on a property-by-property basis.
Payment Integration
	✓	Integrate with your Authorize.net or Lynnbrook Group merchant account to accept credit/debit cards.
	✓	Choose to accept credit/debit cards, Paypal, checks, and/or bank wires.
	✓	Collect payment for subsequent payments with automated email, custom payment page
	✓	Require specific forms of payment (PayPal-Only, Authorize.net-Only, Checks-Only) for refundable security deposits.
	✓	Charge transaction processing fees for online payments. Recover all or some of the costs of online payments.
Manage Your Rates
	✓	Set your daily, weekly and monthly rates for the whole year in minutes - even for the most robust rate schedules - with Bookerville's super-easy, unique graphical rate-setting tools!
	✓	Set seasonal rates in seconds, even with different weekend rates
	✓	Set certain special days with yet a different rate in seconds; great for holidays, Valentine's Day, etc.
	✓	Copy your rates forward to the next year, with optional adjustments, in just a few quick steps. Once set, quickly copy your rates to any of your other properties. Learn More
	✓	Automatic rate-table generation. Keep your website updated automatically with your latest rates
	✓	Set a Default Payment Schedule, and Bookerville will create a specific Payment Schedule for each new booking from this default. You can override this generated Payment Schedule per property or even per booking.
Minimum and Maximum Stays
	✓	Set minimum and maximum nights stay, and specify which days are check-in days
	✓	Enforce certain whole-week stays during any time of the year, for example in your high season
	✓	Enforce certain blocks of days, like holiday weekends
	✓	Copy your Min/Max Stays to any of your other properties in seconds
	✓	FlexMin™ - Bookerville can automatically override your minimum stay requirements when there are not enough days in between bookings to meet them.
Website Integration
	✓	Connect your calendar's URL to your own website, blog, Facebook, etc. No limits to sharing your calendars on other sites!
	✓	Tested to work across all popular browsers, phones, devices
	✓	Use your own custom header image in your calendar(s) and in your emails
	✓	Match your calendar and rate table colors with your own website
	✓	Use your own custom web colors in your availability calendar
	✓	Use your own custom web colors in your rate table
	✓	Unlimited Photos: Upload as many photos as you like for hosting on the Bookerville servers. Bookerville will use them where appropriate (Availability Search results, e.g.) and you can have them appear in your email correspondence. Need help? Just ask us!
Tools for Multi-Property Managers
	✓	You and your guests can search for availability across all your properties using multi-property search
	✓	Easily copy rates, min/max stays, and more from one property to any of your other properties. Learn more: Copy To Properties
	✓	Property "Clone" feature lets you create more properties from existing ones you've already set up. Learn more: Property Cloning
	✓	Add additional properties at anytime (additional fees may apply)
	✓	Combined Bookings: When a guest wants to rent more than one of your units at a time, use our Combined Booking feature to attach additional properties / units to the initial booking. Allows you to send and manage one set of emails, one contract, one booking in the system.
	✓	Click here for more information about Tools for Multi-Property Managers.
Offer More to Your Guests
	✓	Set unlimited custom Guest Options for guest to choose at time of booking.
	✓	Guest Options can be priced as flat fee, flat fee per night, or percent of total
	✓	Guest Options can be priced as negative amounts, so you can offer discounts
	✓	Special Tax Exempt option will calculate booking without taxes (Often used with guests who are associated with non-profit tax-exempt organizations)
	✓	Mandatory Guest Options: any custom guest option you create can be configured to be mandatory, and guests are not be able to opt-out of these. They simply appear in the list of booking costs.
	✓	Rental Guardian Damage Protection and Trip Insurance products (optional, volume minimums apply): Bookerville is integrated with Rental Guardian for automatic posting of sold products, eliminating paper work for you and guests. Learn more
Communicating with Your Guests
	✓	Define custom Contracts, Arrival Instructions & Departure Instructions per property and automatically incorporate them into your emails
	✓	Powerful and convenient Email Templates. Use the Bookerville defaults, or customize, delete, or create your own.
	✓	Edit and delete email templates
	✓	Insert Tags into email templates to allow Bookerville to generate emails with data from bookings. Very powerful!
	✓	Send and resend any emails for any bookings at any time. Customize emails before sending.
	✓	Use your own custom header image in your emails
	✓	Automatic Scheduled Emails: Setup a schedule of emails to sent automatically. Ideal for payment reminders/past due notices, cleaning crew notifications, key swap office reminders, final check-in instructions, and more. Can be setup to send days before or after payment due dates, check-in date, check-out date, or the date the booking was made. Learn more: Automatic Scheduled Emails
	✓	Inquiry Email Auto-Responders: Automatically respond to inquiries sent from Homeaway, VRBO, and FlipKey. Get guests into your funnel immediately! Learn more: Inquiry Auto-Responder
	✓	Custom Booking Fields: Bookerville's vast data field set is pretty comprehensive, but you can extend it by adding your own, and even include default values for them.
	✓	Guest Services Mobile App - send a simple link to your guests (use the default Arrival Instructions Email Template) and they have everything they need on their phone: one-touch navigation to get there, arrival/departure instructions, door codes, local attractions, leave a review, or contact you, and much more.
Reports
	✓	Full compliment of reports showing Outstanding Booking Requests, Guest List, Bookings, and Taxes at the property level.
	✓	Account-level reports for Taxes, as well as booking amounts grouped by Owners, Agents, and Marketing Channels.
	✓	Filter reports by date range, specific agent, marketing channel, property(ies), booking status, paid status, state, more.
	✓	All reports are printable, and also exportable as CSV files, so you can liberate your data and import it into Excel, QuickBooks, anywhere.
	✓	Owner Statements, Unearned Revenue, Occupancy, Expenses, Housekeeping (completed and scheduled), Taxable Receipts, Work Orders, and more.
	✓	Sub-Users - like owners, agents, housekeepers - can also see some reports, based on the permissions you grant them.
Master Calendar View
	✓	View all your bookings for all your properties on one convenient screen
	✓	Color-coded booking status
	✓	Color-coded booking sources (agents)
	✓	Full-featured, powerful manager booking process gives you full control
Marketing Channels
	✓	Define custom Marketing Channels to track where booking request originated
	✓	Track your Marketing Channels per booking to see what's generating sales
	✓	Synchronize availability across popular listing sites like AirBnB, Booking.com, HomeAway/VRBO, TripAdvisor, using iCal feeds
	✓	Channel Managers: Bookerville integrates with two (optional) Channel Managers for rich data integration with all major listing sites. Property data (features/amenities, rates, taxes, photos, etc.) are entered/managed in Bookerville, then pushed to listing sites. Bookings appear in real-time in your Bookerville dashboard, ready to be managed with all the tools you can't live without. Booking data includes full guest data (yes including email address) and all booking amounts. Learn more
Booking Agents
	✓	Grant certain permissions to your booking Agents on some or all of your properties so they can help you sell bookings
	✓	Set up custom member names and passwords for agents to sign in
	✓	Keep track of what your Agents are doing with reports to administer commissions, credits, etc.
	✓	Serve as an Agent for other partners
	✓	Agents can have separate email addresses, and email correspondence can be "from" their email address.
Home-Owner Access for Managed Properties
	✓	Create limited-access Owner Member Accounts so they can view their properties, make bookings, view certain reports
	✓	Control what Owners can see and do per property
Housekeeping
	✓	Create unlimited sub-users (additional Bookerville members with specific permissions that you grant them) for cleaning and/or inspection roles. They can see master calendar, have access to Housekeeping Mobile App with custom view for their properties.
	✓	Create generic list of duties per property. Can also create specific list of duties per booking (for both previous and next guests!) and these appear in their view of the Housekeeping Mobile App. Helpful for "Set up crib for next guests" or "clean Jacuzzi for previous guests", etc
	✓	Housekeeping Mobile App: your cleaners, inspectors have access to an easy-to-use mobile tool for managing the priority of units to clean/inspect. List of properties they are responsible for is sorted by priority according to arrivals, status. They can report cleaned, inspected (can be separate people), damage & theft. Can also report maintenance required, and this creates a Work Order in your dashboard for you to manage. Photos can be taken & submitted, and these are available to you in your Bookerville dashboard.
	✓	Special report: schedule of upcoming housekeeping needs based on future bookings (arrivals/departures)
Maintenance/Work Orders
	✓	Create and track work orders for maintenance issues. Assign specific sub-users to work orders.
	✓	Housekeepers can report maintenance issues, creates a work order in your dashboard for you to manage. Photos can be taken, submitted, and attached for documenting.
	✓	Special report for work orders, sort by assigned personnel (or company)
Channel Managers
	✓	Rich integration with the major listing sites, through the use of three optional Channel Managers: Bookerville's native ChannelConnector, Rentals United, BookingPal. More: Bookerville Channel Manager Options
	✓	Property data is automatically sent to the listing sites you choose to list on, including all indicative data, rates, taxes, add-ons, min-stays, photos, and more. This is automatic. Extending rates every month, quarter? Enter them once in Bookerville, and they are automatically pushed to your listing sites.
	✓	Bookings from listing sites appear automatically and in real-time in your dashboard, ready to be managed with all the powerful Bookerville tools you can't live without! Amounts, guest information, everything the listing site shares appears in Bookerville for you.
	✓	Net Rates: push as much or as little of the various commissions the listing sites (and Channel Managers) charge onto the guests in the form of higher rates - automatically. More on Net Rates