Yes, when a booking occurs that is close to the check-in date, some of the Automatic Scheduled Emails can end up having target dates that are in the past. Bookerville won't send these automatically - out of concern that several emails may go out all at once and confuse guests, or the guests might read them out of order, or the emails may disclose information or instructions that don't make sense when they are bunched all together in a single delivery like that.
So, any emails that would have been sent in the past in that kind of scenario, are instead listed in red in the Email Correspondence table (bottom-right) in the Booking Details page. Each has a "Send Now" button, so if you want to you can send it manually. Does this make sense?
But would you rather Bookerville just send out any and all emails that would be scheduled to go out? If so, then perhaps we can make this a configurable option...
Let us know, and thanks as always for your thoughts and ideas.
John
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