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Help the Bookerville Community decide on new features, report bugs, get help with integrating Bookerville into your web pages, and more!

Forum Categories:

The forums are categorical so we can keep our topics organized.

  Beginner's Corner (147 Topics)
  News (6 Topics)
  Feature Requests (103 Topics)
  Website Integration (15 Topics)
  Bookerville Releases (28 Topics)

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Featured Topic:

Bookerville's New Maintenance App
by John Amato

Richer, more automated Work Orders await you!

You've had the ability to create, manage, and report on Work Orders for a while now. But Bookerville has now produced a Maintenance Mobile App that your maintenance personnel can use to navigate to the property, see any photos of the issue(s) submitted for that work order, provide estimates, final amounts, and report as completed.

Setting Up Maintenance Users

Step one is setting up one or more sub-users and assigning them "Maintenance" permission for one or more properties. This is done in your Dashboard >> Account Settings tab, look for the "Members With Permissions" box. Once you do this, that user will then have access to the new Maintenance Mobile App.

Creating & Assigning Work Orders

Once you (or your housekeepers/inspectors) have created a work order, you'll need to set the status to Approved, and set a scheduled date for it. We have also improved this: the pop-up date-picker calendar shows you booked dates so that you can more easily choose a scheduled date in between bookings when needed. You also must assign the work order to the maintenance user. Once that's done, they will then see the work order appear in their prioritized list in their Maintenance App.

Completing Work Orders

Your maintenance personnel can then mark work orders as completed, and your dashboard is updated to reflect the latest statuses. They can also create new work orders as they see needs for things while they are in the field, and these can then be reviewed and approved by you before they can commence work and mark as completed.

Give Us Your Feedback

As always, Bookerville thrives on feedback from actual active users. If you're using this new feature, please don't be shy about your ideas to improve it.


Recent Discussions:

Calendar Subscription Customization
There are a few ways to do this. The easiest would be to share with them the Read-Only Public Booking Calendar, which you can get the link to that in your Property Setup page >> Widgets & Colors tab.

If you want something more elaborate than that, then you could grant them permission to see the Master Calendar, but not the Booking Details page.

Post back (or email me) if you need help.
- Aug 23, 2021 in Feature Requests by John Amato
Calendar Subscription Customization
I would like to give our homeowners the ability to subscribe to their home's calendar; however, I don't want them to be able to see the guest's name and the content of the Manager's Notes field. Is there a way to customize the data that is included in calendar subscriptions?
- Aug 23, 2021 in Feature Requests by Derek Berube
Integrating Bookerville With Major Listing Sites
Updated to reflect Bookerville's new ChannelConnector option.
- Jul 20, 2021 in Articles by John Amato


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